Booking Information

We sell tickets for most events at the Bloomsbury Theatre via the internet, by telephone, post and in person at our box office. We have a very flexible returns and exchange policy. See below for our conditions of sale and data protection policy.

Internet

Our internet sales service is available 24 hours a day. The service is provided by Tickets.com. There is £2.50 booking fee per transaction on all online transactions. A maximum of 10 tickets can be booked online in one transaction.

You can book online by going to our Events page and clicking where it says book now next to the performance you are interested in. This will take you to Tickets.com's website where your transaction will take place. If you have any difficulties, or would like assistance, with your online booking please either contact our box office with our contact form or telephone on 020 7388 8822.

Visa, Mastercard, Switch and Maestro cards are accepted for internet bookings.

Telephone

Box office telephone number:
020 7388 8822

Our Box Office telephone line opening times are normally 10am to 6pm Monday to Friday and 12 noon to 6pm on Saturdays.

We accept Amex, Visa, Mastercard, Delta, Switch and Solo card payment for telephone bookings. The Bloomsbury Theatre charges a £2.50 fee per transaction on all telephone bookings.

Please note that we are not able to make ticket reservations without payment.

Postal

The box office postal address is:
The Box Office, Bloomsbury Theatre, 15 Gordon Street, London, WC1H 0AH

We accept cheques for bookings received by post. Please use the address above for postal bookings. The Bloomsbury Theatre charges a £2.50 fee per transaction on all postal bookings.

Please ensure that all cheques are made payable to 'University College London'.

In Person

We sell tickets to callers in person until the stated performance start time on performance evenings. We accept cash, cheque, Amex, Visa, Mastercard, Delta, Switch, and Solo card payments.

We will not charge a fee for bookings made in person.

Returns, exchanges and conditions of sale

Conditions of Sale

Tickets booked for events at the Bloomsbury Theatre are subject to the following conditions of sale.

• Tickets are not to be re-sold.
• The management reserves the right to refuse admission.
• The management reserves the right to amend or alter the programme as necessary as a result of unforeseen circumstances.
• Tickets cannot be exchanged or money refunded less than 24 hours before the performance.
• Latecomers may be refused admission.
• Only food and drink purchased from the Bloomsbury Theatre may be consumed on the Theatre premises.

Returns Policy

At the discretion of the hiring promoter, The Bloomsbury Theatre can refund the value of tickets purchased from us subject to the following conditions.

• The box office receives the returned tickets at least 24 hours before the performance.
• There is a £1 charge levied for every ticket refunded.

Exchange Policy

The Bloomsbury Theatre will exchange tickets between dates within a run of performances free of charge subject to the following conditions.

• The original tickets are returned to us.
• The exchange is completed before both performances take place.

Please call our box office on 020 7388 8822 if you would like more details on our conditions of sale.

Bloomsbury Theatre data protection

The Bloomsbury Theatre collects data on its customers whilst taking bookings for events and on email subscription lists. We take the security of our customer’s data very seriously and we would like to emphasise the following points regarding the use of your data.

• At the time of booking customers are asked if they would mind being contacted by the Theatre. No direct marketing activity is undertaken to those requesting not to receive contact.
• The Bloomsbury Theatre will use customer data stored for mailings advertising events taking place at the theatre and elsewhere.
• Customer data will only be passed on to third parties if the customer has expressly agreed to this happening.
• All data (except statistical data) will be removed from our database two years after the final booking made.
• All marketing emails sent to previous customers and subscription lists will contain information on how to remove that email address from our database.

Whilst every effort is made to protect the security of your data we acknowledge that mistakes are sometimes made. If you would like to discuss our data protection policies further call 020 7388 8822.